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Work From Home Jobs Many full-time jobs with pensions, health insurance and vacation benefits are completed via a remote computer. These listings can be found on job websites, through staffing agencies, and by networking at professional events. Review each list carefully. Find out if the listing is salaried or based on commissions and what equipment you require and if it involves travel. Work-at-Home Customer Service Representatives Customer service representatives are responsible for interacting via live chat, phone or email with customers. They respond to inquiries, confirm orders, and offer support for products. They also deal with complaints and concerns, making sure to resolve the issues in a timely manner. They may be required to make decisions based on the company's policies and procedures. These positions are usually found in call centers but some work from home as well. Companies such as ADT Security, Pearson Education and Williams-Sonoma employ remote customer service representatives to assist their customers with technical issues. These are usually entry-level jobs that require little to no previous experience. Some jobs pay of as low as $13 an hour. Some jobs in customer service at home require a high school diploma or an equivalent qualification, and employers may offer training. Kelly Services, a workforce management solution firm, offers contract, temporary and permanent staffing. They recruit remote customer support agents to support a variety of industries that include accounting, insurance administrative support, nonclinical health, and supply chain management. Online freelance marketplaces such as Upwork and 5rr have a wide range of remote customer service jobs. You can also search for local and virtual job fairs where you can meet potential employers. These types of events are an excellent way to meet people and gain access to customer service jobs which are not advertised. To be a successful customer service agent in customer service, you have to be comfortable in communicating with people from all over the world. You should be able to explain complex subjects in a simple to comprehend way. You should be able to offer solutions that are efficient and cost-effective, while preserving the integrity of your brand. work from home opportunities include the ability to stay focused, follow a plan and take initiative with your daily tasks. You'll also need have a reliable internet connection and an uncluttered workspace to work from. Daily cleaning and organizing your supplies is helpful. Insurance Customer Service Representatives The insurance industry is dependent on a variety of customer service professionals. They act as the main point of contact for customers, and their task is to maintain the advantages that distinguish a company from its competitors. Certain companies, for example, promise that a person will always be available to answer your calls and others state that all policy questions can be addressed immediately. These professionals typically have a strong understanding of the policies they offer and an in-depth understanding of the way their business operates. The qualities that an insurance customer service representative must have include active listening, empathetic communication and the ability to effectively and quickly process information. Some of these workers may be dealing with unhappy customers who are upset or frustrated and it is crucial that they feel with those who are in distress. The representatives also need to be able to explain complex insurance terms clearly and concisely to their customers. Some of these professionals may work in telephone call centres However, other employees may communicate with customers via live chat, email or other methods. Some of them specialize in one mode of interaction, while others are able to handle emails, calls, and live chat at the same time. Customers can contact them to inquire about coverage, billing or claims depending on the type and size of their insurance policy. In addition to handling customer inquiries, a few employees should be able to respond to frequently asked questions and provide specific guidelines to handle complaints. In some instances the professionals need to be able to make modifications to customers' accounts, for example, changing an address or canceling an existing policy. In order to be able to respond to queries and complaints representatives must access customer information stored in the database of the company. While the requirements to become an insurance customer service representative vary and are not the same, all positions require a high school diploma. Some employers prefer applicants who have a bachelor's, however, entry-level workers are able to be trained on the job. These jobs can be stressful, as the representatives are responsible to respond to customer complaints and resolving their issues. Data Entry Specialists As a company expands it becomes more difficult to keep track of all the data generated. This is the reason a remote data entry specialist comes in. They can organize the information from online forms, surveys, and sales transactions into databases so that team members can access it easily. They also transcribe audio files and digitize documents for better use. Checking and updating the information stored in databases could be part of their duties. A person must have basic computer skills and a quick typing speed to be considered for the position. A lot of employers will list the software or equipment required for this role. There are also websites for freelancers which offer this type of work to anyone with an internet connection. These freelance sites often allow you to choose the projects that you would like to work on and pay you based on your speed and accuracy. Other jobs can be performed at home by those without the necessary equipment, like data entry specialists for call centers. These jobs require workers to speak to customers and gather their data over the phone. They must also be able to provide excellent customer service. The work can be stressful and the hours are long however, they can be rewarding. The best way to locate a work from home data entry job is to search for it on the freelance sites that specialize in this type of work, such as Upwork. Utilizing these websites will help you avoid scams and find a genuine job that matches your abilities and preferences. The best way to begin is to look up a job title with keywords like “data entry” or “virtual assistant.” You can also try looking on special websites, such as Capital Typing and SigTrack, which are focused on online transcription and data entry. Both of these sites will have a section on their website which lists the newest available positions. Administrative Assistants Administrative assistants (also called secretaries or front desk staff) are a great option for a career at home. They handle communications and assist executives. They are responsible for creating company reports as well as scheduling meetings, managing email, and capturing data. They also manage schedules, make travel arrangements and maintain lists of contacts. The ideal candidate is a good communicator and able to manage multiple tasks simultaneously and organized. Most admin assistants work in offices, although some jobs allow the possibility of telecommuting. You might also be required to travel occasionally. A degree in business administration, management or organizational studies could be beneficial. On-the-job experience is important in that it proves that you can handle a wide range of administrative tasks. You should also improve your computer skills, and be familiar with Microsoft Office. If you don't have a college degree or diploma, you can go to an institution for secretarial studies or enroll in classes in accounting, data entry and typing to prepare for an administrative job. To be a great administrative assistant, you must possess the right mix skills and traits to keep your coworkers and boss satisfied. You must be a multitasker capable of working in a devoid of supervision and quickly respond to shifting priorities. It is also important to have excellent customer service skills as you will be dealing with a large number of incoming calls. In addition to being courteous and polite, you should always speak clearly, use correct grammar and put callers at ease. Administrative professionals are employed in nearly every industry, with the greatest concentration of them working in hospitals, schools and government agencies. In some cases you might even be able to find an opening in the medical or legal field, though these are typically full-time positions in traditional offices. Many Americans have a long career that extends into their 60s and would believe it's crucial to find a job that offers a good work-life balance, and also the possibility of upward mobility. It's time to explore your options and start seeking out jobs that offer you the flexibility to work at your home.